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Third Post

Join us in counting down to celebrate our 20th anniversary!
Click on the door each week to reveal a page of activity.

Celebrating our Clients

Our Birthday calendar door celebrates the clients and contacts that have worked alongside us to help us get to our 20^th year. We are delighted to celebrate them and their own successes. Our clients are more than just business to us, they are friends who allows us to continue the work we do with the same integrity, motivation and commitment to ATE that we had back in 2004. Thank you to all of you.

APIL

Modern Law Awards

MASS exhibition

Legal Futures Personal Injury Conference

Advertising

We work hard at what we do at Box Legal, and that means listening to our clients and producing policies that are progressive and in-tune with their needs. Over the years, we have looked to incentivise in numerous ways whilst always keeping our clients and their requirements at the forefront. Here are a few adverts that show how we have changed and adapted.

Advert 1

Advert 2

Advert 3

Advert 4

Facts about customer service

According to research completed by Hubspot, Salesforce, Talkative and Zendesk, Customer service in a business in not just vital, good customer service is often the only reason clients return! See some of the facts below.

If the company’s customer service is excellent, 75% of consumers will do business with them again, even after making a mistake. (Salesforce Research)

75% of customers say they have recommended a company based on excellent customer service. (Salesforce Research)

94% of customers view video support as a positive experience. (Talkative)

78% of customers who interact with chatbots say that they end up needing to connect with a human agent anyway. (Zendesk)

88% of customers say good customer service makes them more likely to purchase again. (Salesforce Research)

80% of customers say the experience a company provides is as important as its product or services. (Salesforce Research)

WORDSEARCH

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CLIENT

Trusted Partner

SERVICE

Customer service is the help and support a company provides to its customers. This can include things like answering questions, fixing problems, and giving advice.

MARKETING

Marketing is all about understanding what people want and creating products or services that meet those needs.

FRIENDSHIP

Business friendships are positive relationships that develop between colleagues. They go beyond just working together and involve a sense of mutual trust, respect, and camaraderie. They create a strong foundation for a happy and productive work environment.

PROFESSIONAL

Skilled and knowledgeable: A professional possesses the necessary skills and knowledge to perform their job duties effectively.

MEETING

Meetings are crucial for businesses because they provide a space to: Share information and updates efficiently Brainstorm and solve problems collaboratively Build relationships and teamwork among colleagues Make decisions and ensure everyone is on the same page

COMMUNICATION

Communication is the foundation of any successful business. It allows businesses to share information, collaborate with partners, and build relationships with customers.

SUPPORT

Business support is the helping hand that keeps things running smoothly. It can be internal, with staff dedicated to administrative tasks, or external, with companies offering specialized services. The goal? Freeing up your time and resources to focus on what matters most: growing your business.

VALUES

Business values are the fundamental beliefs and guiding principles that define a company's character and influence its decisions. They serve as a compass, shaping how a business interacts with its employees, customers, partners, and the community.

Top Completion Times This Week

	Name	Time
1	Emily	1 minute 9 seconds
2	Rose	2 minutes 4 seconds
3	Emily	2 minutes 16 seconds
4	Kirsten	2 minutes 56 seconds

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Box legal are one of the foremost After The Event Insurance providers in the country. We have close to 20 years of experience in the ATE insurance industry and have arranged just over 650,000 After The Event insurance policies for over 250 firms in this time. We specialise in arranging After The Event Insurance products that are tailored to solicitor’s needs. All of the After The Event Insurance policies we arrange can be cancelled at any time and reporting requirements are minimal. If you’re looking for reliable, cost effective After The Event Insurance, backed up with outstanding service, you’ve come to the right place. The links below provide access to details of the ATE Insurance products and services we can arrange, as well as some of our most popular After The Event Insurance advice pages.

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